Compatibility: JackTel LLC makes every effort to ensure that its products and services are compatible with various devices and networks. However, due to the complexity of the constantly evolving technology landscape, we cannot guarantee compatibility with every device on every network. We encourage customers to inquire about a sample IMEI if they are unsure about compatibility. We will hold that particular phone for 72 hours. If you decide to make the purchase, please include the referenced IMEI at checkout.

It is important to note that carriers may have different policies regarding device compatibility. While some carriers have a bring-your-own-device program and allow customers to insert their sim card in any network-compatible device, others do not allow phones on their network that were not originally purchased from them. Some carriers may also consider AOSP based devices to be a breach of its end-user agreement. Therefore, it is the customer’s responsibility to confirm compatibility with their carrier before purchase.

Opinion on Compatibility: Based on our experience, Verizon, T-Mobile, and its subsidiaries such as MetroPCS have been more receptive to customer device freedom, whereas AT&T and its subsidiaries have been less receptive. We personally use T-Mobile service on our devices.

It is incumbent upon customers to take responsibility for safeguarding critical data by generating backups on external platforms. In cases where data is mission-critical, the onus rests on the customer to implement appropriate backup measures.

Trademarks and Brands. JackTel is not an authorized distributor, reseller, or representative of every product or service listed on this site. All product names(other than JackTel), trademarks, brands, and logos used on this site are the property of their respective owners. The depiction, description, or sale of products featuring these names, trademarks, brands, and logos is for identification purposes only and is not intended to indicate any affiliation with or authorization by any rights holder.

Right to Refuse. JackTel reserves the right to refuse service to any customer at any time if we believe that it is in our best interest to do so. This may be done without reason or notice.

Disclaimer: JackTel LLC makes no guarantees or warranties of any kind, express or implied, regarding the reliability, availability, or suitability of our Email, Cloud Storage, VPN, operating systems, search portals, and other privacy-related features. These services are based on open-source technology and are provided “as is.” We make every effort to keep our systems and services up-to-date, but we cannot guarantee their uninterrupted availability or accuracy. It is the responsibility of the customer to independently verify the security and reliability of the services and to back up all data. JackTel LLC shall not be held liable for any damages, including but not limited to direct, indirect, special, or consequential damages, arising from the use of our services. By using our services, you agree to hold harmless and indemnify JackTel LLC, its officers, directors, suppliers, employees, and agents from any and all claims, liabilities, damages, and expenses, including attorney’s fees, arising from your use of our services.

Mediation and Venue: In the event of any dispute or claim related to our products or services, the parties agree to first attempt to resolve the matter through mediation in the county of Lee, state of Florida. Any mediation proceedings shall be conducted in accordance with the rules of the American Arbitration Association. If the parties are unable to resolve the dispute through mediation, any legal action shall be brought in the county of Lee, state of Florida. The parties agree to submit to the exclusive jurisdiction of the courts located in the county of Lee, state of Florida, for the purpose of any legal action related to our products or services.

Jack Tel LLC

9160 Forum Corporate PKWY
Suite 350
Fort Myers, FL 33905