Compatibility: JackTel LLC makes every effort to ensure that its products and services are compatible with various devices and networks. However, due to the complexity of the constantly evolving technology landscape, we cannot guarantee compatibility with every device on every network. We encourage customers to inquire about a sample IMEI if they are unsure about compatibility. We will hold that particular phone for 72 hours. If you decide to make the purchase, please include the referenced IMEI at checkout.

It is important to note that carriers may have different policies regarding device compatibility. While some carriers have a bring-your-own-device program and allow customers to insert their sim card in any network-compatible device, others do not allow phones on their network that were not originally purchased from them. Some carriers may also consider AOSP based devices to be a breach of its end-user agreement. Therefore, it is the customer’s responsibility to confirm compatibility with their carrier before purchase.

Opinion on Compatibility: Based on our experience, Verizon, T-Mobile, and its subsidiaries such as MetroPCS have been more receptive to customer device freedom, whereas AT&T and its subsidiaries have been less receptive. We personally use T-Mobile service on our devices.

Included/Bundled Services Disclaimer: The services and features, whether free or paid, available on JackTel devices are strictly non-transferable. These services and features, regardless of their pricing model, are exclusively intended for utilization on JackTel devices and are expressly prohibited for use on any non-JackTel hardware or third-party devices. It is imperative that you refrain from employing JackTel services and features on hardware not provided by JackTel.

Please be aware that free services are subject to expiration without prior notice. Both free and paid services are offered without warranties or guarantees of any kind. These tools are provided with the primary aim of minimizing data exposure to prominent technology companies. They are often crafted using a combination of open source systems, which, regrettably, can experience occasional malfunctions.

It is incumbent upon customers to take responsibility for safeguarding critical data by generating backups on external platforms. In cases where data is mission-critical, the onus rests on the customer to implement appropriate backup measures.

Trademarks and Brands. JackTel is not an authorized distributor, reseller, or representative of every product or service listed on this site. All product names(other than JackTel), trademarks, brands, and logos used on this site are the property of their respective owners. The depiction, description, or sale of products featuring these names, trademarks, brands, and logos is for identification purposes only and is not intended to indicate any affiliation with or authorization by any rights holder.

Right to Refuse. JackTel reserves the right to refuse service to any customer at any time if we believe that it is in our best interest to do so. This may be done without reason or notice. JackTel services are designed for one account per user. If you require additional access, you will need to create another account.

Disclaimer: JackTel LLC makes no guarantees or warranties of any kind, express or implied, regarding the reliability, availability, or suitability of our Email, Cloud Storage, VPN, operating systems, search portals, and other privacy-related features. These services are based on open-source technology and are provided “as is.” We make every effort to keep our systems and services up-to-date, but we cannot guarantee their uninterrupted availability or accuracy. It is the responsibility of the customer to independently verify the security and reliability of the services and to back up all data. JackTel LLC shall not be held liable for any damages, including but not limited to direct, indirect, special, or consequential damages, arising from the use of our services. By using our services, you agree to hold harmless and indemnify JackTel LLC, its officers, directors, suppliers, employees, and agents from any and all claims, liabilities, damages, and expenses, including attorney’s fees, arising from your use of our services.

Mediation and Venue: In the event of any dispute or claim related to our products or services, the parties agree to first attempt to resolve the matter through mediation in the county of Lee, state of Florida. Any mediation proceedings shall be conducted in accordance with the rules of the American Arbitration Association. If the parties are unable to resolve the dispute through mediation, any legal action shall be brought in the county of Lee, state of Florida. The parties agree to submit to the exclusive jurisdiction of the courts located in the county of Lee, state of Florida, for the purpose of any legal action related to our products or services.

Abuse: At JackTel, we strive to provide privacy-based services to our users. However, this privacy is dependent on the responsibility of our end-users. By using our services, you agree not to abuse or misuse them in any way. This includes, but is not limited to, engaging in any activity that:

1) Exceeds the usage limits established by us, including bandwidth or storage limits.

2) Exceeds Free VPN connection bandwidth is limited to normal non-video streaming use. Free Users are allowed a monthly limit of 20 GB, which should suffice for normal web browsing, audio streaming, email, updates, and idle time. Premium users are limited to the bandwidth offered with each package.

3) Exceeds allowed bandwidth. Video streaming via Free VPN is strictly prohibited on our networks as bandwidth on privacy-focused servers is expensive.

4) Involves sending spam or unsolicited messages, including but not limited to bulk commercial messages and marketing materials.

5) Involves hosting or storing any illegal, pirated, or infringing content, including but not limited to copyrighted materials, trademarked materials, or materials that violate any laws or regulations.

6) Involves using our services for any illegal or unauthorized purposes.

If we determine that you have violated this policy, we reserve the right to suspend or terminate your access to our services without notice. We also reserve the right to report any illegal activities to the appropriate authorities.

By using our services, you agree to comply with this abuse and misuse policy. Any violation of this policy may result in the suspension or termination of your access to our services.

Jack Tel LLC

9160 Forum Corporate PKWY
Suite 350
Fort Myers, FL 33905